Check-In Procedures

To ensure a smooth check in process, student should complete the pre-registration and fill in relevant information using the link provided in the room assignment letter prior to arrival at the respective halls. For your arrival at the assigned hall, please follow the instructions below.
 
The earliest date and time that hall residents can check in is after 10am on the first day of their hall offer period. Any early check-in requests will not be entertained.
 
Residents should check in directly at the Hall / Management Office of the hall assigned. Check-in time for UG hall residents is as follows:

Hall Assigned	Opening Hours
UG Hall I, II, III, IV, V, VI, VII, VIII, IX	Monday to Sunday: 8:45am–7:00pm & 7:30pm–10:00pm
Jockey Club Hall	Monday to Sunday: 8:45am-7:00pm & 7:30pm-10pm

 
Residents who are unable to check in within 7 days from the commencement date of the hall offer period are required to inform the Student Housing and Residential Life Office of their late check-in date by writing to ughousing@ust.hk. Failure to check in within the aforementioned period without prior notification may result in cancellation of offered hall place.
 
 
Please follow the following procedures to ensure an efficient check-in process; failure to follow these steps may delay check-in.

1. You must check-in IN PERSON at the Hall/Management Office of the assigned hall. No check-in by a third party is allowed.
2. Present the Check-in Information at the Hall/Management Office for verification.
3. Show the softcopy of the confirmation email and HKUST Student ID Card (or other photo identification such as Passport) to the staff at the Hall/Management Office #
4. Photo will be taken at the Hall/Management Office.
5. Obtain a Registration Card, fill in the required information and return to the Hall Attendant(s) immediately.
6. Obtain Room Key and complete the documents as required.
7. Obtain a Check-in/Check-out Inventory List.
8. Check the conditions of all the furniture, equipment and items listed on the Inventory List. Report any damage(s) to our Hall Attendants immediately. You will be held responsible for any damage(s) found subsequently if you fail to report it to our Hall Attendants during check-in.

# New students without HKUST Student ID card before program registration may show other personal identification documents (eg. passport) at check-in

 

Check-in Locations

Hall Assigned	Check-in Location
UG Hall I	Hall Office, G/F, UG Hall I
UG Hall II	Hall Office, 11/F, UG Hall II
UG Hall III	Hall Office, G/F, UG Hall III
UG Hall IV	Hall Office, G/F, UG Hall IV
UG Hall V	Hall Office, G/F, UG Hall V
UG Hall VI	Hall Office, G/F, UG Hall VI
UG Hall VII	Hall Office, G/F, UG Hall VII
UG Hall VIII	Hall Office, G/F, UG Hall VIII
UG Hall IX	Hall Office, G/F, UG Hall IX
Jockey Club Hall (in Tseung Kwan O)	Management Office, G/F, Jockey Club Hall

 

Locations of the on-campus UG Halls are available in the university campus map (online PDF).

Location of the Jockey Club Hall is available here.

Check-Out ProcedureS

Check-out Dates

Types of Students	Latest Check-out Date
Local/Non-local students	12 January 2024 (Fall Term 2023) 3 June 2024 (Residential Year 23-24 and Spring Term 2024)
Exchange-in students	2 January 2024 (Fall Term 2023) 3 June 2024 (Residential Year 23-24 and Spring Term 2024)

 

Note: Residents should remove all their belongings and check out of the student hall IN PERSON before 12noon on their latest check-out date. An email on "Check-out Reminder" will be sent to you before the end of the residence.

 

Important Notes

1. Late Check-out Requests will not be considered

If you fail to vacate your room on your latest check-out date, Hall Attendants will clear all belongings found inside the room without further notice and neither the University nor the Hall Management will be responsible for any loss or damage of personal properties arising from such action. A fixed penalty of HK$100 per person night will be levied on those who fail to check out on time in addition to the hall charges incurred on daily basis. The cut off time is 12noon.

If you do not sign on the check-out record and/or return the room key/key card upon check-out, you will still be considered as not checked out yet and late check-out penalty applies until you have completed the check-out procedures.

 

2. Check-out Procedures

You are required to return the room key/key card & its holder AND sign on the check-out record IN PERSON at the Hall Office/Management Office of the hall that you are residing in when you check out. Any piece of lost key and key holder will be charged at HK$80 each and HK$10 each respectively.