1. If I want to apply study leave, can I apply hall in the coming residential year?

The admission exercise for the Residential Year 2023-24 is conducted ONCE ONLY. Students who wish to be considered, including those who are currently taking leave/plan to take leave from study, are required to submit their applications during the application period regardless of their current registration status. If both of your hall application and study leave are successful, you are responsible to inform the Student Housing and Residential Life Office (pghousing@ust.hk).

Please note that only full-time full fee paying registered HKUST Research Postgraduate (RPg) students are eligible for student accommodation offered by the University. During your study leave, you are NOT eligible for on-campus accommodation. You can find more detail of admission criteria at https://shrl-admission.ust.hk/Admission-Policy/Admission-Policy-%28PG%29

2. I completed a MPhil program in HKUST 10 years ago. Can I apply hall if I am admitted PhD program in the coming Term/Residential Year?

ONLY full-time full fee paying registered HKUST RPg are eligible for student accommodation offered by the University. Therefore, you can apply hall in the coming Term/Residential Year.

However, guaranteed residence is given to RPgs in their first 2 years of RPg careers in HKUST regardless of number of nights they stay in hall. The period aforementioned is counted starting from the term you have admitted according to ARO’s record. The study period of MPhil program which is a research-based program is still counted in guaranteed residence regardless of number of nights you stay. Your application will fall into the category of NON-guaranteed residence.

3. I am now year 2 MPhil student. In the past 2 years, I didn’t apply hall which I didn’t utilize the housing resource provided by the University. Am I eligible to enjoy guaranteed residence in the coming 2 years?

Guaranteed residence is given to RPgs in their first 2 years of RPg careers in HKUST regardless of number of nights they stay in hall. The period aforementioned is counted starting from the term you have admitted according to ARO’s record.

4. I am granted on-campus accommodation under 2-year guaranteed residence. However, my supervisor requires me to conduct research outside Hong Kong/internship/exchange in the coming term/residential year. Can I extend the guaranteed residence to next Term/Residential Year?

Guaranteed residence is given to RPgs in their first 2 years of RPg careers in HKUST regardless of number of nights they stay in hall. The period aforementioned is counted starting from the term you have admitted according to ARO’s record. There is NO extension of guaranteed residence provided to RPgs who conduct research outside Hong Kong/internship/exchange.

1. I want to live with some friends in an apartment, what shall I do?

You are reminded that the room assignment is subject to room availability. Please note that your room preferences serve as a reference only which it’s NOT a must to facilitate the request.

If you and your friend would like to live in an apartment, ALL of you can send all concerned names and the student ID to us via email (pghousing@ust.hk) within application period. Any request after the hall application period will NOT be considered. 

Please noted that 5-person apartment in University Apartment consists of 1 double room (2 bedspaces) and 3 single rooms (3 bedspaces). In case you choose the preference of 5-person apartment, please indicate which 2 RPgs opt for the 2 double bedspaces and which 3 opt for single bedspaces. Moreover, the number of 4-person apartment which is 4 single rooms is limited. It is difficult to facilitate all requests. In addition, ALL applicants opting the room type preference in the application form must match the room type in the email request. 

2. I am allocated to the room type which I do NOT want. Is it possible to change the room type?

The bedspaces are randomly assigned in case demand is greater than supply. It’s unlikely to arrange for the change.

1. I am now a resident in one of the PG halls. As I am required to return to my home in the coming month within the residential period, can I check out the bedspace which I can skip the hall charge payment during the period?

If you intend to check out earlier than the last day of your residential period stated previously, you are required to submit written request to SHRLO at least ONE MONTH before your desired move out date. Email confirmation will be sent to your ITSC account for your reference.

However, you are reminded that you will NOT be considered any on-campus accommodation after your early check out in the current Residential Year. The decision is irrevocable. Therefore, we suggest residents to assess their housing need before sending us to request early withdrawal.

For detail, you can refer to SHRLO website: https://shrl-admission.ust.hk/Charges-and-Payment/Charges-and-Payment

2. I am a new RPg in the coming Fall Term. Why am I charged more than a month in the 1st instalment in Student Information System (SIS)?

We understand that there is a lag time of the release date of PGS. As the residential period commenced in the middle August, the 1st instalment of hall charge for new RPgs will cover both August and September so that most of the RPgs can settle the hall charge by using their PGS automatically. Likewise, it applies to the new RPgs in Spring Term. The 1st instalment of hall charge will cover both January and February.

3. I confirm the date of early withdrawal by 16 March, why my hall charge is adjusted to 30 April?

If you intend to check out earlier than the last day of your residential period stated previously, you are required to submit written request to SHRLO at least ONE MONTH before your desired move out date. For check-out before the last day of offered as stated previously, the last month's hall fee will be calculated as follows:

• Residents have to pay half of the monthly hall fee if they check out at any time on or before 12 noon on the 16th of the month; otherwise,
• Residents shall pay a full month's hall fee if they check out at any time after 12 noon on the 16th of the month.

You are reminded that the hall charge adjustment stated in the above will be posted in your SIS as soon as possible after you receive a confirmation of early withdrawal from SHRLO.

4. I am unable to complete the check-in procedures at the assigned hall within 14 days from the hall offer period, what should I do? How much do I need to pay for the hall fee?

If you are unable to check in to the hall within 14 days from the commencement date of the hall offer period, you should email the Student Housing and Residential Life Office at pghousing@ust.hk IMMEDIATELY to provide the exact date of your late check-in. If we do not hear from you about late check-in, your hall offer will become null and void but you are still responsible for the hall fee incurred.